Privacy Policy

At Cordlife India, safeguarding our customers' personal information is our top priority. Cordlife India Personal Data Protection Policy outlines how Cordlife India handles and protects Personal Data in accordance with The India Digital Personal Data Protection Act (DPDPA).

1. What Data are collected?

   Info about yourself like your name, gender, birth date, passport number, or any other unique identification number;

   Contact details including phone numbers, addresses for receiving mail and others, and email addresses;

   Information about your credit or debit cards and their payment details such as the cardholder's name, card number, and the date it expires;

   Health-related details for the mother and child, including health statements, information about caregivers, details about the spouse, information from maternal blood tests, details about the unborn child's medical history, information about the child's first visit to a pediatrician, and any details about the pregnancy and childbirth;

   Interactions and communications between you and Cordlife India regarding our products and services, and;

   Answers to surveys and entries in contests held by Cordlife India.

2. Why is Data being collected?

   We might utilize the personal information you've shared for one or more of the following reasons:

   • To handle the products and services you've purchased from Cordlife India;
   • To reach out to you and address your questions, as well as provide additional services;
   • To assist with billing and payment processes;
   • To keep you updated on new products and/or services we plan to introduce to you periodically;
   • To provide details on the benefits of being a Cordlife Circle Member;
   • To carry out and manage medical research and clinical trials;
   • We could use the group of non-identifying data we have on our customers to enhance our offerings and services;
   • To carry out internal reviews; and,
   • To adhere to any legal obligations, legal mandates, directives, or demands from any government agency or authority, whether they are located within or outside of India.
3. How do I access or change your Personal Data?

   You may request to update your Personal Data via email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. If you wish to access and obtain a copy of your Personal Data, please write to us at the address below.

   213, P.L. DEUTY ROAD,
   Bishnupur South Twenty-Four Parganas,
   South Twenty-Four Parganas,
   West Bengal, 743503

4. Disclosure and Transfer of Personal Data
   • Codlife India has set up procedures to confirm your identity.
   • All your personal information is stored in protected locations and facilities.
   • Cordlife India will only use your personal information for the specific purposes mentioned in Paragraph 2 above, unless you give us permission first.
   • Information needed for certain services will be shared with our subsidiaries, business partners, service providers, and others we think are suitable for the services or products you need or want.
   • Information about you will be shared to meet any legal obligations, follow orders or requests from any government or authority, whether they are in Singapore or elsewhere.
5. Retention of Data

   Cordlife India will keep your personal information if it is needed to carry out the purpose for which it was collected, or as required by any laws, legal obligations, directives, or requests from any authority or government entity, which could be local or international.

6. Third Party Website

   Cordlife India website links to other websites that have their own rules and practices regarding data privacy. Cordlife India is not liable for any personal information you submit to these external websites.

   This website employs "cookies," which are small text files that browsers place on your devices. They do not gather any personal data from your files or computer. We use cookies to better understand how users engage with our content, aiming to improve the user experience on our website. It's important to note that many browsers automatically accept cookies, so if you prefer not to have cookies used, you might need to manually remove or block them.

7. Do Not Call Registry

   We can reach out to you via phone or send promotional content to your Singapore contact if:

   You have agreed to it and/or third-party consent was obtained and approved; and

   You have not signed up with the national Do Not Contact registry.

   You can choose to stop receiving promotional content by sending a "unsubscribe" message or by using our customer support services at This email address is being protected from spambots. You need JavaScript enabled to view it.. We will handle your request within 30 days.

8. Updates to Personal Data Protection Policy

   Please be aware that we might make changes or adjustments to this policy at any time, in accordance with legal obligations, laws, and regulations. We will make these updates and adjustments visible on our website at www.cordlifeindia.com, including the new policy's start date.

Terms & Conditions:

These Terms and Conditions outline the rules for accessing and using our website, including the services we offer. By using our website, you imply that you have pleased read and understand the Terms and Conditions and agree to follow them.

From time to time, we might update these Terms and Conditions without any prior notification. If you keep using our website after these updates, it means you understand and accept the terms and conditions.

You might need to share some personal details with us. You promise that all the information you provide is correct, complete, and up-to-date. You may be held liable to Cordlife and third parties for all claims, costs, expenses, damages, and losses originating from our reliance on any of the information that you submitted.

Should you have any questions regarding Cordlife India’s Personal Data Protection Policy, please get in touch with us via email at the following address:

Data Protection Officer
Cordlife Sciences India Pvt Ltd
213, P.L. DEUTY ROAD,
Bishnupur South Twenty-Four Parganas,
South Twenty-Four Parganas,
West Bengal, 743503